Are you asking the right questions?
Whichever your job is, you are interacting with customers. You are interacting with customers unless you sit behind the screen all day and speak to no one -and I mean, speak to one via any means of communication.
Customers could be internal or external. In both cases, you work to gain their trust.
If you haven’t established and gained your customers’ trust, your day-to-day job wouldn’t be so much fun.
Read More