Home - Sherwette

Hi. I am Sherwette

Your consumer behavior gal 😉

I share tips on customer experience, service design and product innovation.

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22 Aug 2021

What does customer experience mean?

What does customer experience mean?

14 Aug 2021

Is Customer Experience the same as Customer Service?

Is Customer Experience the same as Customer Service?

29 Jul 2021

Resistance: The secret that stops you from doing what you really want to do

Resistance: The secret that stops you from doing what you really want to do

14 Jul 2021

Do you focus on the future or in the present?

Do you focus on the future or in the present?

10 Jul 2021

Focus and trust the process

Focus and trust the process

24 Jun 2021

Brand purpose builds consumer loyalty and increases employee retention

Brand purpose builds consumer loyalty and increases employee retention

05 Jun 2021

The worst advice I have received: “Stop writing.”

The worst advice I have received: “Stop writing.”