25 Jan 2022

How Zara’s Refund Policy Gets More Customers to Buy

How Zara’s Refund Policy Gets More Customers to Buy

18 Jan 2022

This will help you set the right systems and automation

This will help you set the right systems and automation

28 Dec 2021

How bad customer experience increases customer service calls

How bad customer experience increases customer service calls

22 Aug 2021

What does customer experience mean?

What does customer experience mean?

14 Aug 2021

Is Customer Experience the same as Customer Service?

Is Customer Experience the same as Customer Service?

29 Jul 2021

Resistance: The secret that stops you from doing what you really want to do

Resistance: The secret that stops you from doing what you really want to do

14 Jul 2021

Do you focus on the future or in the present?

Do you focus on the future or in the present?